Saturday, June 14, 2014

Reinventing Government

8 comments:

Anonymous said...

Engineer Peters, you are very polite in highlighting the ineptitude attitude that passes as customer service in the public sector. The Customs And Excise comes to mind. Is as if there's an under current of envy coming from these under performing ego centric officers. One gets the sense, that these guys feel. why you and not them....The caliber of ridiculous question that their asked makes you wonder. Keep giving them hell.

Anonymous said...

Sir,I understand your comments clearly. I totally agree "impertinece" is unacceptable whether in the public or private sector. It would of been good if your observation was followed up with a phone call to her supervisor.
I concur fully about the standards are so different and of much higher standard in the private sector.
I have worked in the private sector for many years and now work in the public sector. But having said so the public sector stifles and strangles many persons willing to make and stimulate a change and make improvements or aspire for higher standards when it comes to the delivery of services. Not making excuses for anyone but there is need for the supervisors to embrace those employees/colleagues they see that can make a change and not see them as a threat to their own jobs.But as an avenue to raise the bar and grow continuously. To many times we have managers that choose not share the department's vision and role by holding regular briefings/meetings and recognising the requirement of a participatory approach. While leading and nudging the way forward.

Anonymous said...

The line of questioning at customs always seems to carry the message: 'How comes it that you are bringing that into Saint Lucia, and I don't have that in my house?'

Anonymous said...

We are presented with a perfect opportunity to bring about meaningful change in the public sector brought about by our dire economic situation. First off, the size of government should shrink ( layoff the undesirables in every department )and thus lessen the burden on the treasury and the rest will follow.

Anonymous said...

@ June 15, 2014 at 4:17 PM, this is only a very partial solution. Did you know that although W. Arthur Lewis did advocate for the creation of strong public service, he did not stop there? He also wrote, in the often-quoted and severally-translated paper on economic development, that governments like ours should have a focused policy of steadily shifting workers out of the public sector into the private sector.

Witness that our very ignorant politicians have been doing just the very opposite. They have a fatal myopic focus on winning the next election. We are the beneficiaries of thoughts of a great economic thinker. Beyond the superficial, we don't show much appreciation. Besides, all the song the dance of our annual Nobel Laureates Week, the very essential messages in their work seem strangely to escape all of us, in and out of the country. A prophet they say hath no honour in his own country. Today, we see how unfortunate this has really become for all of us. What a shame!

Anonymous said...

Ausbert D'Auvergne? Gregory St. Helen. Wow. We all know what everyone knows.
Was there not a reason for the 7.00am arrival and late night exits? Yes there were. Reflections. We all saw, heard and read.

Anonymous said...

Who assesses the Permanent Secretaries? When did they begin assessments? This was to be done sometime in the late 1980s.

Don't Hold your breath; Mr. writer.

Anonymous said...

I adore this discussion. The respondents make their concerns in a
manner that demonstrates a genuine regards for St.Lucia using civil voices.

GREED is NEVER an option for island nation.
The whole (island) is greater than the sum of its parts.